Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition.
Once we receive your return, it may take up to 10 days to process a refund. Your patience is greatly appreciated.
Engraved items cannot be returned unless damaged or defective. If you should need to return an engraved item for these reasons, we will exchange your damaged or defective special order item for a new one.
Engraving Errors
Please double-check the spelling and other details of your engraving request before you submit your order. We are not responsible for spelling or engraving errors made by the customer.
Request a Return or Refund
You can email us at hello@hauskaa.com or give us a call at 802.535.8013.
